Privacy Policy

1. Who We Are

Hybrid Race Lab ("we", "us", "our") operates the website hybridracelab.com and sells digital, downloadable products for HYROX athletes. For any privacy-related question, contact us at info@hybridracelab.com.

2. Data We Collect

• Order data: name, email, billing address and the products purchased.
• Payment data: handled directly by Shopify and our payment processors (Stripe, PayPal, Apple Pay). We never see or store your full card details.
• Usage data: pages visited, device, browser and approximate location, collected through cookies and analytics tools (including Meta Pixel) to measure and improve our service.
• Communications: messages you send us via email.

3. How We Use Your Data

• Deliver the digital products you purchased and grant download access.
• Send order confirmations, receipts and customer-service messages.
• Comply with tax, accounting and other legal obligations.
• Measure marketing performance and improve the website.

4. Legal Basis (GDPR)

We process your data on the basis of (i) performance of the contract for the products you buy, (ii) our legitimate interest in operating and improving the website, and (iii) your consent for marketing cookies, which you can withdraw at any time.

5. Sharing With Third Parties

We share the minimum data necessary with:

• Shopify (e-commerce platform and checkout)
• Payment processors (Stripe, PayPal, Apple Pay)
• Email and hosting providers
• Meta / Facebook for advertising measurement (Meta Pixel)

We do not sell your personal data.

6. International Transfers

Some of our providers are located outside the EU/EEA. When this happens, transfers are protected by Standard Contractual Clauses or equivalent safeguards.

7. Data Retention

We retain order and accounting data for the period required by applicable tax law (typically 10 years). Marketing and analytics data are kept for up to 24 months.

8. Your Rights

You can request access, correction, deletion, restriction or portability of your data, and object to processing, by writing to info@hybridracelab.com. You also have the right to lodge a complaint with your local data protection authority.

9. Cookies

We use technical cookies necessary for the site to work and, with your consent, analytics and marketing cookies (including Meta Pixel). You can manage cookies through your browser settings.

10. Changes

We may update this Policy. The "Last updated" date at the top reflects the most recent version.

11. Contact

Hybrid Race Lab — info@hybridracelab.com